Privacy Policy — Discover Rwanda

Last updated: 4 August 2026

Discover Rwanda ("we", "our", "the app") is a travel-guide application for exploring Rwanda. This policy explains what information we collect, how we use it, and your choices. By using the app you agree to this policy.

Information we collect

• Account information. If you sign in with Google, we receive your name, email address and profile photo to create and manage your account.
• Your in-app content. Places and articles you save (favourites and bookmarks) and any comments or reviews you post.
• Photos you choose to identify. When you use the “Snap to Identify” feature and select or capture a photo, that image is sent to our AI service to return an identification. We do not store these photos after processing.
• Questions you ask the AI. Text you type into the AI assistant, trip planner or smart search is sent to our AI service to generate a response.
• Device & usage data. Basic analytics and diagnostics (for example app opens, screens viewed, crash data) and a push-notification token if you enable notifications.

How we use your information

• To provide core features — showing destinations, saving favourites, answering your travel questions, planning trips and identifying photos.
• To sign you in and keep your saved content across sessions.
• To send notifications you have opted in to.
• To understand usage and improve the app, and to fix crashes.

Service providers

We use trusted third parties to run the app. Your data may be processed by:

• Google Firebase (authentication, database, storage, analytics, cloud messaging) — see Google’s Privacy Policy.
• Google Maps Platform — for maps and nearby-place features.
• Anthropic — processes AI requests (your questions and any photo you choose to identify) to generate responses. It is not used to identify you.

We do not sell your personal information.

Data retention & deletion

We keep your account information and saved content while your account is active. You can delete your account from within the app, which removes your profile and associated data. You may also request deletion by emailing us (below). Photos sent for identification are not retained after the result is returned.

Security

Data is transmitted over encrypted connections (HTTPS/TLS) and stored using our providers’ security controls. No method of transmission or storage is 100% secure, but we take reasonable measures to protect your information.

Children

The app is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us data, contact us and we will delete it.

Your choices

• Sign out at any time; browse as a guest without an account.
• Turn notifications on or off in the app or your device settings.
• Request access to or deletion of your data via the contact email below.

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with a new “last updated” date.

Contact

Questions or requests? Email aimejayd2016@gmail.com.

Discover Rwanda is an independent travel guide and is not affiliated with, endorsed by, or connected to the Rwanda Development Board or the “Visit Rwanda” brand. Always confirm official details (permits, fees, health requirements) with official sources.